Service
There is nothing more important than finding and waiting for a diamond that suits you. ALUXE emphasizes on helping customers with the process of finding a diamond ring that perfectly captures the sentiments and atmosphere of the perfect moment. We sincerely invite you to make an online appointment and visit one of our locations to enjoy an exclusive shopping experience.
Store
Conveniently located in major cities, the bright, spacious, and welcoming locations of ALUXE offer a one-on-one shopping experience where you can enjoy our tasteful selections in the utmost comfort and leisure. We also offer private showing rooms for an even more relaxing and confidential experience.
Consultant
First time at a wedding ring shop? Flustered by thousands of available styles? ALUXE consultants will kindly help you quickly grasp the key points through detailed explanations on size, materials, styles, and finishes to find a ring that you’ll love. For a touch of ingenuity, you may also inlay a birthstone or engrave each other’s fingerprints into your wedding ring.
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Engagement RingStep 01Select your diamondThe diamond is often your first priority when selecting an engagement ring. ALUXE offers a selection of the highest graded GIA diamonds that meet your budget and preference.
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Engagement RingStep 02Select your settingWe offer thousands of styles according to the wearer’s personality, preferences, and hand shape. Pair them with your beautiful GIA diamond and you’re guaranteed to find the ring of your dreams.
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Engagement RingStep 03CustomizationsYour happiness is one-of-a-kind. Engrave a shared secret or confession of love onto your wedding ring. Specially customized styles to commemorate your love can also be made-to-order.
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Engagement RingStep 04Successful ProposalAfter an approximate 6 to 8 week crafting period, you’ll be able to present the perfect ALUXE engagement ring to your significant other. Transform your happiness into a keepsake as you embark on the journey of a lifetime, but don’t forget to bring them back to ALUXE to create the perfect wedding rings!
Choose a Wedding Ring in 4 Steps
ALUXE Caring service
All products purchased from ALUXE come with warranty. Enjoy excellent post-sale services with the product warranty card included with every item.
※ If the scope of the above post-sale services could not be specified in detail due to the differences of specific styles, the instructions included in the post-sale services card upon product purchase shall take precedence.
※ If the scope of the above post-sale services could not be specified in detail due to the differences of specific styles, the instructions included in the post-sale services card upon product purchase shall take precedence.
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Service01Free Ring Loan ServiceReady to propose tomorrow, next week, or on a special occasion but worried that your engagement ring won’t be ready in time, not sure what size to choose, or unsure whether she’ll like the style?
ALUXE offers a FREE Loan service so you won’t have to worry about preparing an engagement ring.
Loan ProcedureAfter placing your order, you may request the loan service from available rings. Once you’ve completed a romantic proposal, bring your partner to one of our locations and allow them to pick a favorite style and create an exclusive custom-made engagement ring.
If you’re ready to propose, our offer solves the above problems and lets you find the ideal engagement ring for your partner! -
Service02Exclusive EngravingsHow can we integrate our fingerprints, a one-of-a-kind and unique symbol, into your special wedding ring. The exclusive wedding ring fingerprint engraving service from ALUXE engraves the couple’s fingerprints onto the wedding ring to watch over each other for eternity.
Laser Fingerprint Engraving TechnologyStep 1, scan and save your fingerprint by using a fingerprint scanner
Step 2, ALUXE will capture each line in perfect detail
Step 3, Engrave your rings with laser engraving technology
For further inquiries, please contact our stores across Taiwan for more details -
Service03BirthstonesOur birthstones inlaid within each other’s rings are vows of love, a promise protecting each other from our fingertipsSince ancient times, there have been guardian stones for each month of the year, often used as gifts of commemoration or for celebrating birthdays. ALUXE offers an exclusive birthstone inlaying service that perfectly combines your selected birthstone with a custom ring to create a special memento.
One-of-a-kind custom-made mementos with commemorating birthstones
For further inquiries, please contact our stores across Taiwan for more details
(Note: For products such as the Lo Dico series couple rings, acredo custom-made couple rings, or specific styles, we regret to inform you that gem inlay services are not available due to the limitations of crafting techniques.) -
Service04Pure Gold SetWe offer 999 gold set loan service to all customers of ALUXE
(for customers who purchase engagement rings or couple wedding rings)
Wedding Gold Set Loan ServiceCustomers who order diamond engagement rings or couple wedding rings from ALUXE can enjoy free loan service of our pure gold set on the day of your wedding. Our stores will collect a deposit, based on the total price of gold weight and workmanship.Deposit will be fully return with the returning of loaned gold sets in full and complete without any damages.
※ The original weight of gold consigned must be returned
※ An additional cleaning and maintenance fee shall be charged in the event of cracks or severe damage
※ Contact an ALUXE consultant for details on consignment of the pure gold set
※ ALUXE reserves the right to modify the contents of this consignment service
※ Images of the gold set are for reference only, please refer to our stores for the actual products and styles that will be provided
